Terms of service

📝 Terms of Service

Welcome to PetDiary! These terms outline your rights and responsibilities when using our website and services.

Effective Date: [Insert Date]

1. Overview

By accessing or using petdiary.shop, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please don’t use the site.

2. Eligibility

You must be at least 18 years old to use our site or have parental permission. By placing an order, you confirm that you are legally capable of entering a binding contract.

3. Products & Orders

  • We offer print-on-demand pet-themed products including apparel, mugs, and accessories.

  • All custom or personalized items are made to order and may have slight design variations.

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing or availability.

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.

  • Payments are securely processed through Shopify Payments, PayPal, or other available gateways.

  • We reserve the right to change prices at any time without notice.

5. Shipping & Delivery

  • Shipping times vary based on destination and item type.

  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

  • See our Return Policy for full details.

  • Refunds are issued to the original method of payment.

  • Custom items are non-returnable unless defective or damaged.

7. Intellectual Property

All content on this site — including logos, product designs, text, images, and branding — is owned by PetDiary and protected by copyright and trademark laws. Please don’t use or reproduce our content without permission.

8. Privacy

Your privacy is important to us. Please see our Privacy Policy to understand how we collect and use your information.

9. User Conduct

You agree not to:

  • Use the site for any illegal or unauthorized purpose

  • Harass or harm other users

  • Interfere with site security or attempt to gain unauthorized access

10. Limitation of Liability

PetDiary is not liable for any indirect or consequential damages related to the use of our products or website. All products are sold “as is.”

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the site means you accept the new terms.

12. Contact Us

For questions or concerns, reach out to:
📧 support@petdiary.shop